Privacy Policy

Effective Date: 04 March 2025

1. Introduction

At ClickConvey.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

2. What Information We Collect

We only collect personal data necessary to provide our remortgaging services, including:

  • Your name, contact details, and address (to process your request).
  • Mortgage details and financial information (as required by lenders and regulators).
  • Any other information you provide when communicating with us.

We do not collect unnecessary personal data, track your activity for marketing purposes, or store metadata for commercial use.

3. How We Use Your Information

We use your data solely for the legitimate purpose of processing and managing your remortgage application, including:

  • Communicating with you about your remortgage.
  • Fulfilling legal and regulatory obligations.
  • Coordinating with lenders, HM Land Registry, and other necessary parties.

We never sell, rent, or share your data with third parties for marketing purposes.

4. Data Security

We implement strict security measures to protect your personal data. All information is stored securely and accessed only by authorized personnel.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil our legal obligations and service commitments. Once no longer required, your data will be securely deleted.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Ask for corrections to incorrect information.
  • Request deletion of your data, subject to legal requirements.

To exercise these rights, contact us at support@click-convey.co.uk.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧support@click-convey.co.uk